Shipping Policy

Last updated: June 27, 2026

Important — limitation of responsibility: To the fullest extent permitted by law, Funmento accepts no responsibility or liability for the products we sell, their quality, safety, ingredients, suitability, or results, or for any loss, injury, illness, or reaction arising from their use. Products are supplied by independent third-party manufacturers, are used entirely at your own risk, and — for injectables and any clinical product — must only be administered by a licensed healthcare professional.

This policy explains how shipping works. Shipping is never free — your exact rate is calculated from your address and shown at checkout before you pay.

Where we ship

We ship within the Philippines and internationally. Orders are dispatched from the Philippines.

Rates & couriers

Metro Manila and provincial Philippine orders ship via LBC; international orders ship via UPS. The rate is calculated from your destination and the order's weight/size, and is always shown at checkout.

Import duties, taxes & customs fees

Import Duty Disclaimer: International orders may be subject to import duties, taxes, customs fees, or other charges imposed by your country's customs authorities. These charges are not included in the product or shipping cost and are the sole responsibility of the recipient.

Customs may hold a parcel until these charges are paid. Refusal to pay them, or refusal of delivery, is treated as a cancelled delivery — the order is not refundable and any return shipping is at your cost.

Processing time

Orders are typically processed within 1–3 business days after payment is confirmed (for manual payments, after your payment is verified).

Delivery estimates

Estimated delivery times are shown at checkout and are good-faith estimates, not guarantees. Carrier delays, weather, customs, and peak periods can affect timing.

Tracking, delays & wrong address

Once your order ships you'll receive confirmation. For status, email [email protected] or message us on WhatsApp with your order number.

Please double-check your address. We are not responsible for orders sent to an incorrect address you provided; re-shipment of a returned-undeliverable package may incur additional shipping.

Need more help? Email [email protected] or visit our Contact page.