Frequently Asked Questions
Orders & delivery
•How long does delivery take? Most items arrive within about 1–3 weeks; your product page and checkout show an estimated delivery date.
•Is shipping free? Most orders qualify for free standard US shipping — any charge is shown at checkout.
•How do I check on my order? Email [email protected] with your order number and we'll send you the latest status and tracking.
•Do you ship internationally? Right now we ship within the United States only.
Payment
•What payment methods do you accept? All major credit and debit cards, plus Apple Pay and Google Pay, processed securely by Stripe.
•Is checkout secure? Yes — payments are encrypted and handled by Stripe. We never see or store your full card number.
Products & returns
•Who makes your products? Funmento is a curated reseller — we select and resell products made by independent third-party manufacturers. We don't manufacture them ourselves; any manufacturer warranty is the manufacturer's, and our responsibility is the refund/replacement remedies in our Returns Policy.
•Are your supplements FDA-approved? Dietary supplements are not approved by the FDA. Statements about them have not been evaluated by the FDA and products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before use.
•What's your return policy? See our Returns & Refunds page — most items can be returned within 14 days; damaged or defective items are always covered.
•Still need help? Email us at [email protected] and we'll get right back to you.
Need more help? Email [email protected] or visit our Contact page.