Help
Questions, answered.
Orders, payments, shipping and products — the answers customers ask for most.
Orders & payment
What payment methods do you accept?
International: card, Wise, Remitly, PayPal, Western Union and bank transfer in your currency. Philippines: InstaPay, GCash and local bank transfer.
When do I get payment details?
Right after you place your order, on a secure page for that order.
How do I confirm my payment?
Choose “I've made the payment” and upload a photo or screenshot of your receipt.
Shipping
Do you ship to my country?
We ship worldwide with tracking, and nationwide across the Philippines.
Will I pay customs duties?
Duties and taxes depend on your country and are collected on delivery where applicable.
Products
Are your products authentic?
We source from manufacturers and established suppliers and check each order before dispatch.